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To return your item, you should mail it to: Hanami Studiolo – Rua Tomaz Ribeiro, 429, 4450-298 Matosinhos, Portugal.
Please do inform us previously to hanami.studiolo@gmail.com that you will proceed to a return other wise we cannot guarantee we will receive your returned item.
You will be responsible for paying the shipping costs for returning your item. Unless the reason that origins the return is our responsibility we won’t cover returns shipping costs.
Otherwise we will credit you the shipping costs as long as you use the same mail process we used to deliver your purchase.
A item return may generate either a refund or an exchange. Please refer to each of this sections to learn how we will process it.
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