Refunds

If you want to return your good and proceed to a refund we ask you to previously inform us by e-mail to hanami.studiolo@gmail.com.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a period of 7 days.

When we issue the credit we will inform you of that by e-mail.

If your return is rejected we will explain why and will retunr the good to you. 

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